We visited Rotterdam citizenM hotel and were struck by the business lessons to learn from this hotel chain. This is at the core of Comotion's ethos - which is driving technology that brings truly sustainable change to business models. citizenM is a great example of innovation and technology that is woven into the fabric of the client offering. The key lessons we learnt from citizenM are:
- The importance of integrity of experience
- Execution, Execution, Execution
- The human touch: Humans need to do what humans do best, and computers should do what computers do best
- Brand consistency: Your brand needs to be woven through the experience
Check out the video for more:
